Frequently Asked Questions

 

DONORS

1About of Platform?
About us.. Fundación Providencia develops the first Mexican, 100% philanthropic crowdfunding platform. Its objective is to connect Heroes, with philanthropic institutions, and provide support to institutions in need so they can professionalize in the administration, legal, operational and communication areas. We are only crowdfunding platform that does not charge fee in any transaction.
2What is Crowdfunding?
Crowdfunding is a collective financing system for fundraising. Our platform is the first 100% philanthropic crowdfunding platform, whose only objective is to boost NGOs with high social impact. Our platform does not charge a single cent of commission, delivering the FULL raised amount to the NGO.
3How can I donate?
To donate you must enter the site and click on “Donate to a Project” where you will find the next options Permanent Causes or Crowdfunding Projects. Once you have selected the cause you wish to help, click on the button “Donate”. You will be given the option to choose the amount you wish to donate. Once you have chosen the amount, the site will ask you to verify it is the correct one. Click on “Donate” and continue the process until you reach the Payment method section where you will select the one most suitable to your contribution.
4What are the accepted payment methods?
Our platform counts with variety of Payment Methods. Your contribution can be done through the following options.
  • Puntos Bancomer
  • Cash
  • Credit or debit cards
  • Oxxo (cash)
  • EFT (Electronic Funds Transfer)
5Are donations tax deductible?
Yes! All donations are tax free, which is why it´s important that your NGO is an A.C. (Asociación Civil) or an I.A.P (Institución de Asistencia Privada) that can receive Income Tax Deductible donations as well as having all your tax returns in order.
6How can I obtain an invoice for my donation?
At the end of the donation process you will find a button that allows you to generate and invoice for your contribution. By pressing this button, and filling in your information, you will receive your invoice in the provided email within 10 days. You will also receive a confirmation email and the approval of your donation.
7What is the difference between Permanent Projects and Temporary Projects?
Permanent Projects

Permanent projects are those that allow you to make a single donation or domicile your contributions to a cause that empathizes with you.

Different to the Crowdfunding Projects that expose the immediate needs of any Organization, Permanent Projects are the reason to be of the NGO and their day to day needs.


Crowdfunding Projects.

Crowdfunding Projects are specific projects that are urgently required by an NGO and must be fulfilled within a given time frame (30-60 days).

Crowdfunding Projects seek the raising of funds to cover NGO´s necessities in an immediate future and are dependent of crowdfunding to achieve their goal. It doesn´t matter if your contribution is big or small; to reach a collective goal, the first step is individual.

8Why is our platform 100% philanthropic ?

Roberto González Moreno is a Mexican entrepreneur who dedicates great part of his time to social work. Roberto González and his family work tirelessly with multiple social institutions, fighting poverty and propelling education. Nevertheless, after some time Roberto González faced reality. No matter his economic capacity or desire to help, it was impossible for one person, or group of people to solve the problem.

Two important points came up for discussion: social conscience and knowing where to help. With this in mind, Fundación Providencia is born, seeking for a formula to multiply help capacity and increasing the amount of donors. Later on, the idea of a crowdfunding platform to help NGO´s is born, orienting the grantees so they know where to help and at the same time creating a philanthropic environment composed of a network of volunteers and grantees.

Fundación Providencia realizes NGOs usually have problems in their; legal and administration areas as well as in terms of marketing and publicity. This is why Robert Gonzalez decides make alliance with the marketing and publicity agency Epya to create a crowdfunding platform that also provides NGOs to solve internal problems and to have a greater impact, focalizing their help capacity to aid the country.

Our crowdfunding platform does not charge any commission, with the aim of helping thousands of social organizations.

9Why is there no additional fee or commission charged?
Why is there no additional fee or commission charged This platform belongs to Fundación Providencia, whose main objective is to propel NGOs with high- social impact. We are working to create the biggest community of non-profit social organizations in Mexico!
10Is it safe to donate in the platform?
Of course! Your security is our priority. We use a completely safe payment platform (Multipagos Bancomer) that allows you to donate with any credit or debit card, Puntos Bancomer and through cash payment in Oxxo. In addition, our web page has HTTPS high-security private service managed by a cybersecurity expert team that can guide you through the entire payment process.
11Can I direct payments to my home address?
Yes! In the payment section, you will find an option for directed payments. This will allow you to keep helping month by month without worrying about forgetting to donate, and without having to do the payment process each time you want to help
12What does it mean to direct payments?
Domiciled payments are a way to automatically donate every month with the payment method you choose. This allows you to help organizations without worrying about doing monthly payments yourself.

ORGANIZATIONS

1About our platform?
About Us… Fundación Providencia develops the first Mexican, 100% philanthropic crowdfunding platform. Its objective is to connect Heroes, with philanthropic institutions, and provide support to institutions in need so they can professionalize in the administration, legal, operational and communication areas. We are only crowdfunding platform that does not charge fee in any transaction.
2What is Crowdfunding?
Crowdfunding is a collective financing system for fundraising. Our platform is the first 100% philanthropic crowdfunding platform, whose only objective is to boost NGOs with high social impact. Our platform does not charge a single cent of commission, delivering the FULL raised amount to the NGO.
3What is the difference between Permanent Projects and Temporary Projects?
Permanent Projects

Permanent projects are those that allow you to make a single donation or domicile your contributions to a cause that empathizes with you.

Different to the Crowdfunding Projects that expose the immediate needs of any Organization, Permanent Projects are the reason to be of the NGO and their day to day needs.


Crowdfunding Projects.

Crowdfunding Projects are specific projects that are urgently required by an NGO and must be fulfilled within a given time frame (30-60 days).

Crowdfunding Projects seek the raising of funds to cover NGO´s necessities in an immediate future and are dependent of crowdfunding to achieve their goal. It doesn´t matter if your contribution is big or small; to reach a collective goal, the first step is individual.

4Why is our platform 100% philanthropic?

Roberto González Moreno is a Mexican entrepreneur who dedicates great part of his time to social work. Roberto González and his family work tirelessly with multiple social institutions, fighting poverty and propelling education. Nevertheless, after some time Roberto González faced reality. No matter his economic capacity or desire to help, it was impossible for one person, or group of people to solve the problem.

Two important points came up for discussion: social conscience and knowing where to help. With this in mind, Fundación Providencia is born, seeking for a formula to multiply help capacity and increasing the amount of donors. Later on, the idea of a crowdfunding platform to help NGO´s is born, orienting the grantees so they know where to help and at the same time creating a philanthropic environment composed of a network of volunteers and grantees.

5Why is there no platform fee?
Why is there no additional fee or commission charged This platform belongs to Fundación Providencia, whose main objective is to propel NGOs with high- social impact. We are working to create the biggest community of non-profit social organizations in Mexico!

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